The Association of African Exhibition Organisers | AAXO | Booking Cancellation Policy
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Booking Cancellation Policy

Delegates may transfer their registration for one session to another session up to 21 working days prior to the original training session date. Once a delegate has transferred no refunds can be made for the cancellation of either training session. Only one transfer by any delegate may be made.
If you cancel a Training Session:
All cancellations must be made no later than 14 working days before the start of relevant Training session. We will only accept cancellations that are made in writing. If a delegate fails to attend a Training session, or a cancellation is sought within the 14 working days prior to the start of such session, full payment will be required.
Refund Policy:
If the refund is approved by AAXO, it will be made through the original mode of payment only.
If we cancel a Training session, or change the session content: we reserve the right to cancel a Training session at any time, without incurring any additional liability to any delegate. In such circumstances, we will offer alternative dates, a full refund or a credit note.
For more information contact our office on 011 549 8300 or send an email to aaxo@aaxo.co.za 
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