Delegates may transfer their registration for one session to another session up to 21 working days prior to the original training session date. Once a delegate has transferred no refunds can be made for the cancellation of either training session. Only one transfer by any delegate may be made.
If you cancel a Training Session:
All cancellations must be made no later than 14 working days before the start of relevant Training session. We will only accept cancellations that are made in writing. If a delegate fails to attend a Training session, or a cancellation is sought within the 14 working days prior to the start of such session, full payment will be required.
If the refund is approved by AAXO, it will be made through the original mode of payment only.
If we cancel a Training session, or change the session content: we reserve the right to cancel a Training session at any time, without incurring any additional liability to any delegate. In such circumstances, we will offer alternative dates, a full refund or a credit note.
For more information contact our office on 011 549 8300 or send an email to firstname.lastname@example.org